The bottom right button on my Pebble watch has not worked since I received it. Well, if I push really hard, it may be recognized by the watch about 20% of the time. That certainly meets my definition of not working.
I contacted Pebble about the issue on 3/7 (over 3 weeks ago). I received an immediate automated response which told me to check the help/support documentation. I replied that after thoroughly reviewing it, my issue was not resolved. I have not heard from Pebble since their original automated response.
I've seen many comments that re-emailing only slows down the response. Any recommendations on the best way to reach Pebble in order to receive a watch that works properly?