Pebble Time Steel battery only lasts 1 day


#1

Up until last week my Pebble time steel’s battery lasted about 5-6 days but for the last week the battery has drained very fast and now it only lasts about 1 day.

It started when I charged it last Sunday and the battery ran out on Wed. Then after that the battery drained every day. I charged it to full battery on Wed, Thurs, and Fri. It’s Sat for me now and the battery is down to 40% meaning it’s likely I’ll have to charge it again today. Any idea how I can find out what is causing the battery discharge? My time steel is only about 6 mo old and I really don’t want a watch that I have to charge every day. I don’t think I changed any habits, installed an update, installed anything on my phone in the last week so I’m stumped as to what it might be.

Ian


#2

You can try turning off the watch and turning it back on. Maybe try Setting>System>Factory Reset.


#3

Yah. I looked and found there was an update last night so I updated the watch which rebooted it. Still, since then (<8h ago) the battery has drained about 40%.

Anyway, I’ll try shutting it down and turning it back on and see if that helps.


#4

If a Factory Reset doesn’t resolve it, RMA time.


#5

Did you resolve the case? My PTS started doing the same about 1-2 weeks ago. Before I got about a week battery time but now the battery drains in one day.


#6

Delete the bluetooth pairings on the phone and the Pebble, reboot both devices and pair again.


#7

I’m experiencing the same issue with my Time. I’ve factory reset the Time and my phone and no change. I lose approximately 40% a day.


#8

I did a full factory reset and deleted and re-paired the Pebble. No dice. Still have the same issue.

Like sirthunt says I loose about 40%-50% during the day. If I don’t charge at night I lose the rest of the battery. So it only lasts about 24h. I used to loose about 10% during the day and 10% at night even when using Sleep as Android app.

At this point I’ve stopped using the sleep app and turned off the backlight completely. I even tried to see what would happen in airplane mode and it still looses 30%-40% during the day. I have to charge it every night.


#9

Just check on your smartphone the report for battery usage by app in order to check any relation to Pebble app, Pebble companion app…


#10

I’m not sure that would help since that’s the phone’s battery rather than the pebble’s battery. I only see that bluetooth uses about 2% of my phone’s battery but I use it for headphones which would make up the majority of that.


#11

Unpaired phone and Pebble. Then did a factory reset on Pebble. Today I’ve lost 60 % battery so far in 10 hours.

Not very satisfied at the moment.


#12

Does anyone have any idea what to do or should I just RMA it?


#13

Contact support using the Pebble app and they can help you.


#14

Just sent an RMA to them. I’ll inform you what they suggest.


#15

Pebble support told me to use tictoc watchface without any apps or companion apps.

I did everything they asked but the battery still drains.

I also factory resetted the watch, removed pebble app and removed bluetooth pairing from my phone. After that I did a new test with just tictoc watchface. The battery still drains.

Now I’m waiting for a reply from Pebble support.


#16

Thank you for updating this thread. I’m curious to see what caused the battery to drain.


#17

Now they asked me to put bluetooth sharing and pebble app to non-battery optimized mode in phone’s battery settings. Did that this morning but the battery drained just the same.

Waiting again for their answer.


#18

So the battery drained even in Airplane mode so they sent me a replacement watch. I just sent my old one back for their analysis. So that’s the end of my rma case. I guess.


#19

Yep. I tested a lot of things including airplane mode as well. They didn’t ask me many questions, just my address and serial from the watch and decided to send me a replacement pretty quickly. I suppose they perhaps could verify it was bad using usage data or something.


#20

I got this issue on my watch last week. So now when Pebble is sold and the support is gone I cant do much more than just throw it away…