I HOPE it isn’t futile! I just mean, since their devsupport email now kicks you over here, you’re going to have to get their attention some other way. Try sending them a tweet with a link to this thread.
At any rate, no harm in trying.
(Off topic: Also, do you happen to have a backup of the circle-5-mod watchface? It was just taken down for some reason, and I’m desperate to get it back!)